Terms and Conditions
We accept Credit Card and Debit Card payments via Paypal. The goods will not be delivered until the customer's funds that have been paid to Aerborn have cleared in full.
Please note that all transactions will be carried out in Stirling. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers.
We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an 'invitation to treat' basis and not as an 'offer for sale'. As a result, Aerborn reserves the right to decline orders for bulk or high value purchases.
Credit Card Security
When you submit your order, you will be passed on to a Secure Order Processing page, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.
We collect only the basic personal details required to process your order. We will not voluntarily release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.
Aerborn Equestrian Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Returns Policy & Guarantee
In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your non-bespoke goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which the you received the goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel.
More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm
Please contact us at the details below:
Unit 19, Witham Point Business Park,
Phone: 01522 544 099
Fax: 01522 589 423
Unlawful or Prohibited Use
You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm Aerborn or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.
All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change with out notice. Aerborn owns the copyright in all materials on this site.
All contents and information on this site including without limitation text, graphic and images, is the property of Aerborn or the property of their respective owners and is protected by United Kingdom copyright laws.
All trademarks that appear on this site are the property of their respective owners.